REFUND AND CANCELLATION POLICY
1. Customer Cancellation:
a. As a general policy of trade, the customer isn't entitled to cancel an order once processed.
b. In case, the customer cancels his/her order, the paid amount will not be refunded and 100% of the order value will be collected by us as a penalty for the breach of the terms.
2. Non-Customer Cancellation:
We also hold the right cancel the order and penalize the customer with 100% of the order value under certain conditions, including
a. In such cases, where the delivery address is incomplete or wrong.
b. If the delivery agent fails to contact the customer during the time of order delivery.
c. If the pin codes shared by the customer falls beyond our serviceable area pin codes as mentioned on the website.
No order placed by the customer is entitled to be canceled once the order is processed and thus no refund application can be raised by the customer however certain scenarios can be an exception.
Unfortunately, we cannot accept returns on sale/discounted items, hence no refunds.
Damages and issues
Please inspect your order upon reception and contact us within 3 hours of reception, if the item is defective, damaged or if you receive the wrong item, so we can evaluate the issue and make it right.